Curriculum

2 Chapters · 16 Lessons

  1. 1

    Chapter 1: Open the Door to Relationship-Centered Communication

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      1. How to Use this Learning Platform

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      2. Let's Get Started!

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      3. Meet The Open Door Veterinary Collective

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      4. Help Us Get to Know You

  2. 2

    Chapter 2. Relationship-Centered Communication Skills

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      1. Meet Your Instructor

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      2. Learning Objectives and Citations

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      3. How We Interact With Families

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      4. Check Your Assumptions

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      5. Reflective (Active) Listening

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      6. Check In

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      7. Show Unconditional Positive Regard (Respect)

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      8. Elicit Perspective

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      9. Listen for Financial/Contextual Cues

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      10. Let's Put This to Work

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      11. You Did It (Almost)!

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      12. End of Course Quiz (You must score 4/5 questions correctly to pass and receive your certificate of completion. You can take the quiz multiple times, however. Once you pass, a CONTINUE button will appear at the top of the page so you can move on.)

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