Course Curriculum

4 Chapters · 35 Lessons

  1. 1

    Chapter 1: Open the Door to Financially Friendly Practices

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      1. How to Use this Learning Platform

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      2. Let's Get Started!

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      3. What's In This Course?

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      4. Meet The Open Door Veterinary Collective

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      5. Help Us Get to Know You

  2. 2

    Chapter 2: Perform Financial Triage

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      1. Meet Your Instructors

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      2. Learning Objectives

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      3. Perceptions of Value

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      4. Everyone Has A Story

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      5. Triage Your Clients' Financial Needs

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      6. Show Me the Evidence!

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      7. Let's Put This to Work

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      8. End of Chapter 2 Quiz (Take this quiz as many times as needed to pass with a score of at least 4/5. When you pass, a CONTINUE button will appear at the TOP of the page.)

  3. 3

    Chapter 3: Offer a Spectrum of Payment Options

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      1. Meet Your Instructors

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      2. Learning Objectives

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      3. What Are the Options?

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      4. Payment Option 1: Payment Plans Controlled by the Financial Service

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      5. Payment Option 2: Pet Insurance Plans

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      6. Payment Option 3: Pay-Over-Time Plans Controlled by the Veterinary Practice

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      7. Payment Option 4: Charity, Crowdfunding and Community Partnerships

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      8. Pay-Over-Time Options in Action

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      9. How Payment Options Work in General Practices

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      10. How Payment Options Work in Emergency Veterinary Practices

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      11. How Payment Options Work in Nonprofits

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      12. How the Money Multiplier Effect Works

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      13. Let's Put This to Work

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      14. End of Chapter 3 Quiz : You must pass all of the quizzes in this course with a 4/5 in order to earn your Certificate of Completion.

  4. 4

    Chapter 4: Keep Practices Profitable

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      1. Meet Your Instructors

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      2. Learning Objectives

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      3. Make Your Practice Financially Friendly

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      4. Payment Support Team

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      5. How to Make Your Practice "Fear Free" for People

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      6. Let's Put This to Work

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      7. You Did It (Almost)!

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      8. End of Chapter 4 Quiz

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